Centre information

About us.

Guildhall Shopping Centre , or simply “Guildhall” to the locals is located in the heart of Exeter and comprises an indoor shopping centre featuring household names such as Sainsburys and Primark plus an outdoor public space “Market Square” and dining area located just off Queen Street. Our Queen Street entrance is set within Charles Fowler’s neo-classical façade, which has been lovingly and painstakingly restored.

Three public spaces within the original building have been re-invented, including Market Square, which sits at the heart of this premium dining destination. Bordered by amphitheatre-style seating areas, and overlooking the stunning 13th-century St Pancras Church, the cafés and restaurants spill out, continental style, onto the modernised square home to regular artisan food markets, spectacular events and live entertainment.

Open from dawn ‘til dusk, Guildhall is the perfect location for Exeter’s shopping and food-loving residents. Sample the finest fare from big name food heroes and unique cuisines in cool casual dining destinations while popping into town for a shop or a full day out!

Our opening hours.

Monday to Saturday
8.00am to 7.30pm

Sunday
10:00am to 5:00pm

Individual shop opening times do vary so please check with your favourite stores before travelling.

Contact details as well as individual store opening times can be found via the Store Directory.

Find us.

Wherever you are travelling from, by road, train, bus or air, Exeter and Guildhall Shopping Centre are easy to get to.
Guildhall is located in the heart of the city with Exeter Central station a 2-minute walk away, as is Exeter bus and coach station located in Paris Street, with Exeter St Davids station just 10 minutes away.

By train.

Exeter has two main train stations located within easy distance to the city centre. Exeter St David’s is the main hub, providing links to most major cities across the UK. Exeter Central is the closest station to the High Street and connects all of Exeter’s surrounding areas to the city. Great Western Railway, South West Trains, Cross Country and Virgin all provide frequent services to and from Exeter.

By bus.

Stagecoach South West offer frequent services throughout Exeter and its surrounding areas. Three major Park and Ride services are also available at Honiton Road, Sowton and Matford. All are clearly signposted and operate 6 days a week. Honiton Road also operates on Sundays. Honiton Road and Sowton car parks are open from 06:00hrs – 24:00hrs, Matford until 19:30hrs.

By air.

Exeter International Airport is just a few miles out of Exeter and is easily reached by car and bus via the A30 heading West.

By road.

Located just off the M5 from the North, the A30/A303 from the East and the A38 from the West, there is an easy route into Exeter from any direction. The car park can be reached from Paul Street. For Sat Nav, enter the postcode EX4 3TT. See more information on parking in the Car Park section.

Car park.

With over 4,700 paid parking spaces spread out over numerous car parking sites within the city centre, parking is made easy.

Parking is available through the adjoining Guildhall pay on exit, multi-storey car park. The payment system requires the driver to pay at one of the payment machines located within the car park, at the end of their stay, before returning to their vehicle and exiting.

Key parking information:

• Height restriction 5′ 11″ (1.80m)
• 20 disabled drivers bays available near pedestrian entrance/exits, normal fees applyCredit / Debit card payment accepted
• 2 charging point bays for electric vehicles
• The car park is open between 08:00hrs – 24:00hrs
• The car park can be reached from Paul Street. For Sat Nav, enter the postcode EX4 3TT
• Please note the car park is NOT operated by Guildhall Shopping Centre management.

Toilets.

Toilets are located on the first floor plus a baby change and baby feeding area. Additional toilets are located via Corry Walk in Higher Market. We also have a disabled and baby change washroom facility at ground floor level on Waterbeer Street.

Accessibility.

We want to make Guildhall accessible to all. We have compiled a summary of helpful information in this section that will make your visit as accessible as possible, if however you have any questions please contact us.

Guildhall Shopping Centre is a multi-level shopping complex, however we have three public lifts and accessible entrances on the ground floor. The majority of our stores are on the ground floor, with a smaller number on the first floor. At ground floor, all level changes are made by appropriate gradient changes, with handrails where necessary. Access to the first floor is by lift only and there are two general customer lifts in the main mall, and a general customer lift and one specific mobility platform in the dining area.

There are 20 disabled parking spaces in the adjacent car park, please note these are chargeable and the Guildhall centre management team do not manage the car park area.

There are two sets of accessible toilet facilities, one at the first floor in Higher Market (available from 09.30 to 17.30), and one at street level (07.30 to 18.30) available via the push button system linked to the Centre. We do not use the RADAR key system

The nearest Shopmobility is located at Princesshay 8-10 Paris St, Exeter EX1 1GA.

We offer numerous additional facilities including a free water dispenser and family friendly facilities (see below).

Family friendly facilities.

We are delighted to offer several facilities to welcome families to Guildhall including:

• Toddler garden play area – A free facility where under 4’s can explore our soft play elements, located on the first floor.
• Free water dispenser – Guildhall has a free to use water dispenser to refill your own bottles on the first floor.
• Breastfeeding & nursing space – A peaceful area to care for your baby, open 08.00 – 19.00. Monday – Saturday and 10.00 -17.00 Sunday.
• Little Exeter – play area for Under 7’s: https://www.littleexeter.com/

Cash machines.

We have one cash machine located at Sainsburys main entrance. Should this be unavailable please visit the banks located on the high street.

Security & first aid.

Guildhall has a 24-hour security provision, seven days a week with CCTV operating throughout the centre for the comfort and safety of our customers. All our security officers are fully enhanced first aid trained and we have three defibrillators on site.

If you have lost an item at the Centre, please contact the security team at 01392 202757. Please note unclaimed items are donated to charity after three months.